Banstead Branch - 121 High Street, Banstead SM7 2NS

Banstead Branch
121 High Street

Tel: 01737 212 160
Fax: 01737 211 310

Branch Manager: Miss Jane Wiltshire, Cert. FAA

About our Banstead branch

Our Banstead branch was opened in 1996 by the Deputy Mayor of the Borough of Reigate & Banstead, Councillor Mary Waller. We had long wanted to open a branch in Banstead, as three generations of the Truelove family have lived in the village since the 1930s, so when the TSB closed their Banstead office, it was the perfect opportunity. The building was gutted out, extended and refurbished, creating a very comfortable funeral home. The branch has full facilities, including air conditioning. As the branch was opened not long after the death of Kay Truelove, wife of Raymond and mother of Simon and David, the chapels of rest are dedicated to her memory.

It is run by Jane Wiltshire, who is a qualified funeral arranger, having gained her Certificate in Funeral Arranging and Administration from the London Association of Funeral Directors. She lives above the branch with her two spaniels and has wealth of local knowledge. She has worked for the company since 2006 and has been running our Banstead branch since 2008. Jane was an Assistant Manager at Waitrose but, following the death of her own father, she felt she wanted to help the bereaved through what is a very difficult and distressing time, so she joined the company.

On-street parking is available and it is usually easy to park close by. Alternatively, Waitrose car park is just over the road. If you have a problem, please ring and we will try to make space for you to park in our garage at the rear of the building.

Banstead branch is open from 9.00 a.m. to 5.30 p.m. from Monday to Friday and from 9.00 a.m. to 1.00 p.m. on Saturdays. Outside of these hours, please ring our Head Office on 020 8642 8211.

Local contacts

Local Florists Mad Lilies – 84 High Street, Banstead. SM7 2NN (01737 356 404)
Giles Leslie – 89 High Street, Banstead. SM7 2NL (01737 356 989)
A & S Flowers Studio – 4 Brighton Rd, Lower Kingswood. KT20 6SY (01737 831 444)
Local Taxi Royal Drive – 01737 243 956
Platinum – 01737 379 379
Local Railway Station National Rail Enquiries – 08457 48 49 50
Nearest Airport Gatwick Enquiries – 0844 892 0322
Heathrow Enquiries – 0870 000 0123
Stanstead Enquiries – 0844 335 1803

Some comments from our clients:

“Thank you for the sensitive and thoroughly professional manner in which you and your colleagues handled all the arrangements for my father’s funeral. As a result, a day that we were all dreading turned into a real celebration of my father’s life and we feel he is truly at peace. Everything was exactly as he would have wanted it. From the moment we came in to talk to you, each of us felt completely at ease in your company and, if such a thing was possible, you made dealing with the last moments of my father’s life as near a pleasure as it was ever going to get, given the circumstances. We cannot thank you enough.”

“Thank you and your colleagues so very much for the care and attention you have given us as a family in arranging my Mother’s funeral. You have removed so much of the stress at this sad time and always been so kind and sympathetic and could not have done more to help us. We shall always be eternally grateful to you.”

“I would like to thank you sincerely, on behalf of the family, for the caring way you arranged Dad’s funeral. Everything was organised perfectly beforehand and you took so much of the worry off our shoulders by guiding us through the arrangements. We are all very grateful to Truelove’s for your meticulous care and attention.”