Archive for the ‘News’ Category
W A Truelove & Son Ltd has recently expanded, opening a new branch in Fetcham in July 2017. This is an important location for the company as, since opening the Leatherhead Branch in 2012, it has been looking for suitable premises in the Fetcham area. Located at 105 The Street, Fetcham, the branch opened its doors to the public on 6th July 2017 after a complete refurbishment. The building is outfitted with a welcoming reception room and a comfortably furnished arranging room as well as two chapels of rest. It is also equipped with air conditioning and there is a client’s car park at the rear of the building.
The branch is staffed by two funeral arrangers, Carole and Jane, who will provide guidance and support to members of the local community who are experiencing bereavement.
They will also be able to offer expert advice on pre-paid funeral plans, monumental masonry and bereavement support. Ms Carole Cripps, who lives in Fetcham, comes to the role from a background as a corporate assistant. She was inspired to move into the funeral profession following a personal experience of bereavement when she discovered a desire to provide support to other people in similar situations. Mrs Jane Popay is also a Fetcham local, having lived with her family in the area for over thirty years. Jane was a nurse for over 40 years and has worked at many local hospitals during her career, most recently as a ward sister at Ashtead Hospital. She has a wealth of caring experience to bring to her new role as funeral arranger.
The Chapels of Rest at the new Fetcham Branch were dedicated by members of the local clergy on Wednesday 22nd November. The service was led by Reverend Andrew Smith from St Mary’s Church, Fetcham, and Father John Inglis from Our Lady of Sorrow, Fetcham.
Other clergy members in attendance were Reverend Mandy Macvean from St Lawrence Church, Effingham, Rev Kim Plumpton from Cobham Methodist Church and Rev Alan Jenkins from St Nicholas Church, Bookham. Other guests included Councillor Raj Haque of Fetcham West, representatives of the local police, members of the local Women’s Institute and local funeral celebrants Mr Peter O’Brien and Mr Robert Skipper.
The directors and staff of W A Truelove & Son Ltd were delighted to welcome all of them to the new chapels of rest and to attend the dedication service. Afterwards, the guests had the opportunity to look around the branch and to get to know the branch staff whilst enjoying some light refreshments.
The Fetcham branch is open from 9.00 a.m. to 5.30 p.m. from Monday to Friday and from 9.00 a.m. to 1.00 p.m. on Saturdays. W A Truelove & Son Ltd are looking forward to serving and engaging with the local community in the future.
W A Truelove & Son Ltd were delighted to be one of the 50 local businesses that took part in the Cheam & Sutton Rotary Club May Fair this bank holiday weekend. The fair is an annual event, started in 1977, that attracts about 6,000 visitors each year and features attractions and activities including a children’s funfair and mini go-karts. It is always a fun day out for locals and is organised by the rotary club in tandem with many other community groups and charities.
Our staff members made and donated cakes and other sweet treats for a cake stall this year which was manned by our business development manager, Michelle. We are pleased to announce that our efforts raised £166.25!
The money raised by the 2017 Cheam & Sutton Rotary Club May Fair will go to the Royal Marsden Play Specialists and The Sutton Mental Health Foundation. Further information about these valuable causes can be found by following the links below.
Mr Simon Truelove, the managing director of W A Truelove & Son Ltd, was recently awarded honorary membership of the London Association of Funeral Directors (LAFD) in recognition of his years of service to the organisation. The award was announced at the 72nd LAFD Annual General Meeting on 6th April, 2017 at the Park Tower Hotel in Knightsbridge.
The awards had been kept secret from Mr Truelove and also from Mr Grahame Saville and Mrs Sue Saville, who also received honorary membership at this meeting. The delighted recipients were warmly applauded by the collected members of the association as they received their red membership ribbons from the outgoing LAFD President, Mr James Gallagher.
Mr Truelove has been deeply involved with the London Association of Funeral Directors throughout his career and is a past president of the organisation.
For further information on the London Association of Funeral Directors and the valuable work they do, please visit their website at http://lafd.org.uk/
W A Truelove & Son Ltd were delighted to recently open a new premises in Motspur Park. The new branch comprises two chapels of rest and one arranging room as well as a spacious reception and full facilities including air conditioning. There are also parking spaces available for our clients at the rear of the building. The new branch will be managed jointly by Mrs Sharon Vickery and Miss Julie Peacock.
A dedication service for the new chapels was held on 1st February, 2017. The service was led by the Reverend Rachel Taylor from the Holy Cross Church, Motspur Park. She was joined by the Reverend Kevan Hayden from St Matthias Roman Catholic Church, Worcester Park and the Reverend Peter Flint from the United Reformed Church, New Malden. The dedication was well attended and representatives from the Residents Association and members of The Holy Cross Parish Church were among those present. The directors, including Mr Simon Truelove and Mr David Truelove, and the staff of W A Truelove & Son Ltd were pleased to welcome all the attendees to the dedication service. After the service, an afternoon tea was enjoyed by all. This gave the local community a chance to look around the new branch and to meet the staff.
You can find this, our newest premises, at 357 West Barnes Lane, New Malden. The branch is just one of seventeen branches that WA Truelove & Son Ltd has in the local area currently, with the others being Banstead, Caterham, Cheam, Coulsdon, Dorking, Epsom, Leatherhead, Mitcham, Morden, Oxted, Reigate, Wallington, Worcester Park, and the three in Sutton (our Head Office, and the branches in Mulgrave Road and the High Street). For more information about WA Truelove & Son Ltd, call us on 020 8642 8211.
WA Truelove & Son Ltd is pleased to be sponsoring the Christmas tree at St. Raphael’s Hospice again this year for the hospice’s annual Light Up A Life remembrance carol service. The tree already looks beautiful, and we are very much looking forward to seeing it being lit up on Sunday 6th December.
The event will take place within the grounds of St Raphael’s Hospice, North Cheam, SM3 9DX. Gates will open at 3.30pm when mulled wine and mince pies will be served in St Bede’s (at the rear of the Hospice), with the service itself taking place between 4.30pm and 5.30pm. For more information about the event itself, please click here.
Christmas carols will be sung and prayers will be said to celebrate the life of loved ones, family and friends who have passed away. They will be remembered through Christmas and into the New Year on the hospice’s “Tree of Light”. Supporters of the hospice have been invited to make a donation in memory of a loved one or friend who will be remembered through the lights that shine on the tree.
Anyone who made a donation before Friday 6th November will have had their name printed in a special commemorative brochure and their memory will be illuminated on the Tree of Light. Names of loved ones will also be placed in the book of remembrance in the Hospice Chapel. However, if you would like to make a donation you still can by going to https://www.eventbrite.co.uk/e/st-raphaels-light-up-a-life-2015-tickets-19113149946, by calling their fundraising office on 020 8254 2450, or you can email firstname.lastname@example.org for more information.
St Raphael’s Hospice cares for over 1,000 patients every year, both in the hospice and in their own homes. They rely on charitable donations, fundraising and legacies for the three quarters of the £5.6million it costs to provide the exceptional services they do for the community. This event is the biggest fundraising event in their calendar, and last year it raised £114,000 for the hospice. For more information about St Raphael’s Hospice and the work they do, please visit their website: http://www.straphaels.org.uk/
Truelove’s has a branch in Cheam on the High Street which is run by Janice Harley, who joined the company in 2010 after arranging her own mother’s funeral with us, wanting to assist families during their time of need. Janice is a qualified funeral arranger, having gained her Certificate in Funeral Arranging and Administration from the London Association of Funeral Directors. Truelove’s has served families in Cheam since our very early years, having opened a branch in Cheam in the 1930s before moving to our current purpose built premises in October 1957. For more information about our Cheam branch, please visit http://www.watltd.co.uk/branches/cheam/
The Cheam branch is just one of the sixteen branches that WA Truelove & Son Ltd has in the local area currently, with the others being Banstead, Caterham, Coulsdon, Dorking, Epsom, Leatherhead, Mitcham, Morden, Oxted, Reigate, Wallington, Worcester Park, and the three in Sutton (our Head Office, and the branches in Mulgrave Road and the High Street). For more information about WA Truelove & Son Ltd, please visit http://www.watltd.co.uk/.
Following the recent opening of our new premises in Worcester Park we held a dedication service for the branch’s two new chapels of rest on Wednesday 18th November.
The service was led by the Reverend Kevin Scott of St. John the Baptist Church, Old Malden. The premises were blessed by Reverend Scott, Father Kevan Hayden from St. Matthias Roman Catholic Church, Worcester Park, the Reverend Steph Nadarajah and the Reverend Paul Timmis from Christ Church with St. Philip, Worcester Park and the Reverend Peter Flint from the United Reformed Church, New Malden. The directors and staff of WA Truelove & Son Ltd were delighted to welcome all of them to the new chapels of rest and to attend the dedication service.
Worcester Park is our newest branch, having opened on 22nd June 2015 and having been officially opened on 30th October. It is run by Sarah Love, who is a qualified funeral arranger, having been awarded her Certificate in Funeral Arranging and Administration (Cert.FAA) by the London Association of Funeral Directors. Sarah has been with WA Truelove & Son Ltd since April 2014, and served as a Relief Manager until June 2015, when she was promoted to run this new branch. Sarah is quite new to the funeral industry, having previously been a teaching assistant for many years at a primary school in Raynes Park. When her father died she decided that she wanted to work in the funeral profession so that she could help the loved ones of people who had passed away.
You can find our newest branch next door to Tesco at 350-352 Malden Road, Worcester Park, KT4 7NW. The triple fronted shop has been converted into a comfortable funeral home with full facilities including air conditioning and client parking at the rear of the property.
The new Worcester Park branch is just one of the sixteen branches that WA Truelove & Son Ltd has in the local area currently, with the others being Banstead, Caterham, Cheam, Coulsdon, Dorking, Epsom, Leatherhead, Mitcham, Morden, Oxted, Reigate, Wallington and the three in Sutton (our Head Office, and the branches in Mulgrave Road and the High Street). For more information about WA Truelove & Son Ltd, please visit http://www.watltd.co.uk/ or call us on 020 8642 8211.
Two staff members from WA Truelove & Son Ltd were proud to receive their Certificates in Funeral Arranging and Administration (Cert.FAA) at the recent half yearly meeting of the London Association of Funeral Directors. The Autumn General Meeting took place on Thursday 12th November at the Park Tower Hotel in Knightsbridge.
Our Administration Manager, Jenny Tapping, and the manager of our new Worcester Park branch, Sarah Love, both received their certificates from the President of the Association, John Lodge, and former President Sarah Farrow. Both Jenny and Sarah passed the qualification with credit and as a result are now qualified funeral arrangers.
Jenny (top photograph) was born in Dunedin, New Zealand, where she started her career as a seamstress, working in a bridal shop. She came to the UK at the age of twenty, where she met her husband Alan, who she married in 1990. Before working for WA Truelove & Son Ltd, Jenny worked for Merton Council for twenty-one years. Initially she started on a six month contract booking children’s holiday activities before being offered a full time position booking swimming lessons and letting out allotments. In 2000, she was promoted to the position of Cemetery Administrator, attending to the four Merton Cemeteries. She took voluntary redundancy in 2010, wanting a career change, and joined WA Truelove & Son Ltd as a Funeral Arranger at our Cheam Branch. Jenny was promoted to be Administration Manager at Head Office in July 2014.
For many years Sarah was a teaching assistant at a primary school in Raynes Park. She decided to change career following the death of her father, wanting to help other people who had also suffered a loss, but waited until her children were more grown up and independent before doing so. She joined WA Truelove & Son in April last year, initially serving as a Relief Manager, before being promoted to run her own branch in June of this year.
Representatives from WA Truelove & Son Ltd attended the half yearly meeting, where certificates were presented to Jenny, Sarah and 12 other students. The well-attended meeting welcomed the NAFD President William Millar and attendees enjoyed a convivial dinner following the meeting. The London Association of Funeral Directors (LAFD) is an area association of the National Association of Funeral Directors (NAFD), the pre-eminent trade association in the UK for the funeral profession representing over 80% of all funeral directors in the country, including WA Truelove & Son Ltd. LAFD represents businesses in London and the Home Counties with about 500 branches, and membership is automatically granted to members of NAFD within London, Surrey and some adjoining areas.
For more information about WA Truelove & Son Ltd, please visit http://www.watltd.co.uk/ or call us on 020 8642 8211.